Frequently Asked Questions
How do I register?
Click ‘APPLY TO ATTEND' in the toolbar at the top of the page. Once you have completed the registration form, you will receive a confirmation of your complimentary pass within 3-5 working days.
Places are limited and all applications are subject to approval from the publisher
Why can't I find any emails related to the event?
You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.
What is the cancellation policy?
If you can no longer attend the conference and you have bought a pass, please contact the FT Live Customer Services Team as soon as possible via email at ftlive@ft.com or by calling +44 (0) 207 775 6653. To find out more about cancellation fees please visit our FT Live Terms and Conditions page.
Can I transfer my pass?
If you would like to transfer your pass to another person, please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.
How do I get to the venue?
The address of the venue can be found here, along with transport options and directions.
Is the venue accessible?
We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.
Will food and drink be provided at the event?
Yes, before and after the event we will be serving drinks.
I have dietary requirements, what should I do?
If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.
Contact Us
ftlive@ft.com | +44 (0) 207 775 6653
Our customer service team is currently available from 9am - 5pm BST, Monday - Friday.
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